Contract Manager

This multi-faceted role demands a rare combination of robust technical oversight, strategic financial management, and high-level client diplomacy.\n\nKey Responsibilities:\n\nService Excellence: Lead the seamless delivery of both Hard FM and integrated services across the entire estate, ensuring maximum building uptime and system efficiency.\n\nCompliance & Safety: Maintain 100% statutory compliance across a diverse, high-spec property portfolio, ensuring strict adherence to Health & Safety protocols and contractual SLAs.\n\nPerformance Governance: Drive operational performance against key contractual KPIs, proactively identifying and mitigating technical and commercial risks.\n\nPeople & Culture Leadership: Manage, mentor, and inspire a large operational workforce, fostering a cohesive, "one-team" culture focused on professional pride and development.\n\nClient Relationship Management: Act as the primary technical and commercial liaison for estate partners and client stakeholders, building trusted, collaborative relationships.\n\nFinancial Stewardship: Manage the local operational budget, driving cost efficiencies, protecting margins, and optimizing resource allocation.\n\nInnovation & Evolution: Identify, recommend, and implement modern technical innovations, energy-management strategies, and continuous service improvements.\n\nWhat We Are Looking For\n\nSector Expertise: Proven track record of managing large-scale, complex Integrated Facilities Management (IFM) or Hard FM contracts.\n\nTechnical Depth: Strong M&E, building services, and technical statutory compliance knowledge.\n\nLeadership Stature: Exceptional experience leading, scheduling, and developing large, diverse, multi-disciplinary operational teams.\n\nStakeholder Diplomacy: Highly developed interpersonal skills with the capability to influence and navigate complex stakeholder or client environments.\n\nModern Mindset: A data-driven, solutions-focused approach to problem-solving, utilizing modern workplace and CAFM technologies to drive efficiency.\n\nPackage & Benefits\n\nAttractive Base Salary: Up to £62,000\n\nPerformance Bonus: 5% Bonus.\n\nFlexible Benefits: flexible benefits allowance to customize your perks (pension enhancements, retail, travel, or health).\n\nHoliday Allowance: 26 days of annual leave (excluding standard bank holidays).\n\nWellbeing Support: Comprehensive pension scheme, private healthcare access, and employee assistance programs.\n\nCareer Progression: Transparent and structured pathways for senior executive progression within a forward-thinking, supportive global organization.\n\nIf you are a driven Contract Manager ready to lead operations on a landmark London asset, apply today to start the conversation.\n\nRandstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.\n\nCandidates must be eligible to live and work in the UK.\n\nFor the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business