Senior Retail Specialist

Senior Retail Specialist

Location: London

About LUCA FALONI

LUCA FALONI is an Italian luxury menswear brand built on timeless style, exceptional craftsmanship and an unwavering commitment to quality. As we continue to expand internationally, we are focused on creating exceptional customer experiences across every store, every market and every customer interaction.

To support the next phase of our growth, we are strengthening our Retail function and looking for a highly organised, commercially minded and proactive Senior Retail Specialist to help drive retail efficiency, consistency and performance across our retail network.

The opportunity

This is a pivotal role within our Retail team, supporting the coordination and execution of key retail initiatives across an expanding international store network.

As our business continues to grow, so does the complexity of our retail operation. We are looking for someone who thrives in a fast-paced environment, enjoys solving problems and can bring structure, organisation and momentum to a growing function.

Working across multiple markets and business functions, you will help coordinate retail priorities, support operational improvement initiatives, analyse performance and contribute to projects that enhance both customer experience and business results.

This role offers broad exposure across the retail function and is an excellent opportunity for someone looking to further develop their project management and commercial skills within a growing international luxury brand.

Key responsibilities

Retail coordination

• Support the planning, coordination and execution of strategic retail initiatives across the store network.
• Help ensure retail priorities are effectively communicated, tracked and delivered across multiple markets.
• Coordinate retail activities and projects that support the growth and development of the retail business.
• Monitor project timelines, actions and deliverables, ensuring momentum and accountability across initiatives.
• Maintain clear visibility of key retail priorities and support their successful execution.

Performance & commercial support

• Analyse retail performance data and identify trends, opportunities and areas for improvement.
• Support the development and follow-up of action plans designed to improve store performance and customer outcomes.
• Prepare reports, presentations and insights to support decision-making within the Retail function.
• Contribute to initiatives focused on improving productivity, retail effectiveness and customer experience.

Retail development & process improvement

• Identify opportunities to improve retail processes, tools and ways of working.
• Support the implementation of new retail initiatives, standards and operating procedures.
• Contribute to the development of scalable processes that support international growth and retail consistency.
• Assist with the coordination of store openings, retail projects and business transformation initiatives where required.

What we are looking for

• Experience in retail coordination or a similar commercial role.
• Strong organisational and project coordination skills, with the ability to manage multiple priorities simultaneously.
• Analytical mindset with confidence working with data, reports and performance metrics.
• Excellent attention to detail and a proactive approach to problem-solving.
• Strong communication and stakeholder management skills.
• Ability to work effectively across different teams and functions.
• Commercial awareness and a genuine interest in retail performance and customer experience.
• Comfortable operating in a fast-paced, evolving and growth-oriented environment.
• Advanced digital proficiency, including experience with retail systems, reporting tools and productivity platforms. Comfortable leveraging technology to improve efficiency, visibility and decision-making.
• Experience within retail, luxury retail, customer-centric businesses

What success looks like

• Retail initiatives are delivered efficiently and effectively across the business.
• Strong coordination and visibility of priorities across the retail function.
• Improved consistency in retail processes and ways of working.
• Actionable performance insights that support commercial decision-making.
• Effective cross-functional collaboration and project execution.
• A retail function that is increasingly scalable, organised and prepared for continued international growth.

Why join LUCA FALONI?

This is an opportunity to join an ambitious international luxury brand during an exciting period of growth and transformation.

You will work at the heart of the Retail function, gaining exposure to strategic initiatives, international expansion projects and retail improvement programmes that will help shape the future of LUCA FALONI's retail business.

If you are commercially minded, highly organised and excited by the opportunity to make a meaningful impact within a growing retail organisation, we would love to hear from you.

We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.

Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.

We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.

Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.